PrivacyPolicy

Solterica ("Solterica", "we", "us", or "our") operates the Solterica website and Transit Oracle services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

By using Solterica, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We may collect the following categories of information:

• Account information: name, email address, and login credentials if you create an account.
• Birth data: date, time, and place of birth used to generate natal charts and readings.
• Life context: optional text you provide to personalise Transit Oracle interpretations.
• Usage data: pages visited, features used, device type, browser, IP address, and approximate location derived from IP.
• Communications: messages you send via contact forms or support channels.
• Payment information: processed by third-party payment providers; we do not store full card numbers on our servers.

We use personal information to:

• Calculate and display astrological charts, transits, numerology, and AI-generated readings.
• Operate, maintain, and improve the Transit Oracle and website.
• Respond to enquiries and provide customer support.
• Process subscriptions or purchases where applicable.
• Send service-related notices and, with your consent, marketing communications.
• Detect fraud, abuse, and security incidents.
• Comply with legal obligations.

Readings may be generated using artificial intelligence services (including OpenAI GPT-4o). Relevant chart data and optional life context may be transmitted to AI providers solely to produce your reading. We require providers to handle data under contractual confidentiality and security obligations.

We also use infrastructure, analytics, and payment partners who process data on our behalf as processors.

We do not sell your personal information. We may share data with:

• Service providers (hosting, AI, email, analytics, payments) under data-processing agreements.
• Professional advisers where required by law.
• Authorities when required to comply with legal process or protect rights and safety.
• Successors in the event of a merger, acquisition, or asset sale, subject to this policy.

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law. You may request deletion of your account and associated birth data by contacting us.

We implement technical and organisational measures designed to protect your information, including encryption in transit and access controls. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent where processing is consent-based.

To exercise these rights, contact us at privacy@solterica.com. We will respond within the timeframe required by applicable law.

Solterica is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses for cross-border transfers.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be notified by email or prominent notice on the site.

For privacy questions or requests: privacy@solterica.com

General enquiries: oracle@solterica.com